Product Design Lead (Growth/Conversion)
Job Description
Local or 100% Remote
Who we are
Our mission at Point is to make homeownership more valuable and accessible to all. Every day, we explore, build, and iterate to create innovative financial products that improve the lives of our customers. Together, we’re creating the premier full-stack home equity platform to help current homeowners access their home wealth and aspiring ones realize their dream of homeownership. Point has raised over $180M from Andreessen Horowitz, WestCap, Prudential and other leading investors.
About the role
Are you passionate about finding creative, engaging ways to explain complex ideas? Do you instinctively design with words, not just wireframes?
We’re looking for a Lead Product Designer to drive homeowner engagement, education, and conversion across the full customer journey. This is a unique role that blends traditional product design skills with a sharp editorial eye—you’ll simplify nuanced financial concepts, guide people through high-stakes decisions, and make sure they feel informed and confident every step of the way.
You’ll work side by side with PMs, engineers, marketing, and others to shape and refine touchpoints from concept to launch. Your work will directly impact business outcomes and customer trust.
Our culture
We are a people-first, value-driven team. We come from varied backgrounds, experiences, and time zones. Our teams are aligned in service to our goal — to improve the lives of customers. Our culture is built on sharing ideas, supporting each other, and being empowered to do our best work. Find out what you can accomplish as part of an engaged, high-achieving team focused on a common goal.
Your responsibilities
- Design intuitive, conversion-optimized experiences that explain complex financial concepts clearly and persuasively.
- Shape how we communicate across product touchpoints—UI, email, help center, video, phone scripts, and beyond.
- Own flows end-to-end, collaborating closely with other designers and cross-functional partners.
- Drive clarity across the full experience—from information architecture to interaction details to microcopy.
- Employ user interviews, A/B testing, and behavioral data to inform and iterate on design and messaging decisions.
- Help establish systems and processes that make great communication scalable
About you
- Bachelor’s degree in Communications, Journalism, English, Human Computer Interaction, Design, Psychology, Finance, or a related field.
- 5+ years of experience in product design, content design, UX writing, or related roles, ideally within the fintech and/or startup setting
- Proven track record of developing and executing successful product and content design for consumer-facing financial products.
Our benefits
Generous health benefits
- We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Unlimited paid time off
- Recharge with unlimited paid time off and 10 company holidays.
Flexible remote & onsite work
- Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
Fully paid parental leave
- Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL.
- For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave.
- In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay.
Financial wellness
- We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options.
Extra work/life benefits
- We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement.
Point is proud to be an equal opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary range for roles at this level based on market by tiers (Region | Location | Market Range):
- Tier 1 | San Francisco Bay Area, New York, Los Angeles, & Seattle | $178,500 - $241,500
- Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego | $152,200 - $205,800
- Tier 3 | All other US metro areas | $142,800 - $193,200
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation.
Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, or WA.
Company Information
Location: Palo Alto, California, United States
Type: Hybrid