Referral Coordinator

As the largest multi-state female-founded and owned dermatology network in the U.S., QualDerm Partners operates over 150 locations across 17 states. We are passionate about our mission to educate, protect, and care for your skin, ensuring that we deliver the highest quality comprehensive care to help you achieve a confident, healthier, and more beautiful self.

At QualDerm, our core mission is to emphasize the critical importance of skin health through education and preventative care. By bringing awareness to skin cancer risk factors and promoting regular skin examinations, we empower communities and healthcare professionals alike.

We are committed to providing innovative and accessible dermatologic care while fostering a supportive work environment for our employees. In addition to competitive compensation and benefits, we nurture a culture that truly stands out!

Job Summary:

The Referral Coordinator plays a vital role in ensuring seamless communication between referring providers and our clinical team. This position requires excellent organizational skills, the ability to multitask, and a strong commitment to patient care. The Referral Coordinator will manage all aspects of the referral process, ensuring that patients receive timely and appropriate care while maintaining positive relationships with both patients and providers.

Essential Duties and Responsibilities:

• Manage incoming and outgoing referral requests efficiently and accurately.
• Communicate with referring providers to gather necessary information and document details clearly.
• Schedule patient appointments based on referral information, ensuring optimum patient flow.
• Track and follow up on referral statuses, updating the referring provider and patient as needed.
• Maintain organized and up-to-date referral logs and patient files.
• Coordinate with clinical staff to ensure all pertinent information is available for new patient visits.
• Handle patient inquiries related to referrals and coordinate any further appointments or services.
• Participate in team meetings and contribute ideas for improving the referral process.
• Resolve any issues or discrepancies related to referrals in a timely manner.
• Adhere to all policies and procedures to ensure patient confidentiality and compliance.

• Minimum of 2 years experience in a medical office or healthcare setting, preferably in dermatology or related fields.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Familiarity with medical terminology and insurance processes is a plus.
• Proficiency in Microsoft Office Suite and electronic medical records (EMR) software.

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.