Learning & Development Specialist

Hi. We’re OFX, a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.

Purpose of your role

Purpose of your role 

At OFX, we're committed to investing in our people to drive our success as a leading financial automation company. We're seeking a curious and adaptable Learning & Development Specialist to join our People & Culture team. 

In this role, you'll support the design and development of engaging learning content while helping maintain learning interventions that build capability across our organization. You'll work alongside experienced team members to ensure our employees have the skills and knowledge needed to support clients on our platform. This role offers an excellent opportunity for growth in a dynamic, global organization where you'll gain hands-on experience across all aspects of learning and development while making a meaningful impact on our people's development. 

What you do

Learning Design & Creative 

• Develop structured learning pathways and content. 

• Help transform existing materials into engaging, interactive learning modules. 

• Support the creation of digital learning content (micro-learning, e-learning, videos). 

• Maintain learning platforms and interfaces to ensure content accessibility and useability. 

Delivery & Support 

• Collaborate with Subject Matter Experts to develop relevant development support.  

• Facilitation of sessions, workshops and other development interactions across mediums and platforms.  

• Provide administrative support for development activities and measurement. 

Continuous Improvement 

• Collect and organize participant feedback to inform program improvements. 

• Assist in developing assessment tools to measure Learning & Development effectiveness. 

• Help track program metrics and compile data for reporting. 

Project & Stakeholder Support 

• Support project timelines and coordinate logistics for learning initiatives. 

• Build relationships with stakeholders across departments. 

• Assist with documentation and communication of learning programs. 

• Partner with business leaders to develop impactful development interventions.  

What you bring

Qualifications

• Tertiary qualifications in Education, Training, HR or a related field. 
• 3-5 years of experience in learning and development, training, or a related field. 
• Knowledge of instructional design principles and adult learning theories. 

Knowledge, skills, experience

• Proficiency with learning management systems and e-learning tools. 
• Familiarity with digital content creation tools. 
• Extensive organisational and administrative capabilities. 
• Ability to translate complex information into accessible learning materials. 
• Eagerness to learn and understand business needs. 
• Persistence in solving problems and overcoming challenges. 
• Focus on demonstrating the impact of learning initiatives on business performance and other organizational outcomes. 
• Ability to pivot quickly as business priorities change.
• Clear and effective written and verbal communication skills. 

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.