Director, Software Engineering

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Acceptance Solutions (AS) team is undergoing a transformation to uphold our leading market position and strong brand reputation in both the enterprise and small business sectors. As a Director of Software Engineering within the AS Payments Team and in Alternate Payments, your role will involve providing hands-on leadership to guide the team in achieving this mission. You will lead a team of exceptional engineers, defining, executing, and delivering both functional and non-functional features at scale swiftly, while fostering a culture of cross-functional collaboration and engineering excellence. This position is based in Austin and reports to the Senior Director of Software Engineering.

Key Responsibilities:

• Oversee the entire development lifecycle of solutions and manage complex projects with significant financial impact.
• Lead several teams composed of both full-time employees and contractors.
• Ensure product delivery despite complex technical interdependencies with teams across different regions.
• Adopt a GenAI-first mindset to enable faster development and bring in innovations
• Offer technical leadership to the development team through design participation, design reviews, and code reviews.
• Cultivate a culture of engineering excellence, focusing on quality, security, performance, scalability, availability, resilience, etc.
• Collaborate with product managers to develop strategies and roadmaps that align with business objectives.
• Work with remote teams to ensure alignment in product development.
• Reduce technical debt and operational/support costs.
• Manage the prioritization and delivery of platform enhancements and bug fixes.
• Ensure adherence to incident management, change management, and problem management processes.
• Recruit, retain, and develop a high-performing team of software engineers.
• Invest in the career growth of direct reports.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa is not offering relocation assistance for this role.

Basic Qualifications
·10+ years of relevant work experience and a Bachelors degree, OR 13+ years of relevant work experience

Preferred Qualifications
·12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
· Bachelors Degree in Computer Science, Computer Engineering or related technical field required. Masters Degree or other advanced degree preferred.
· 14+ years of relevant experience with 5+ years' experience in leading Engineering teams.
· Expertise with the Java platform or higher
· Expertise with Spring, Vertx, framework or similar
· Experience building microservices, specifically with HTTP, REST, JSON and XML.
  Experience with Messaging systems like Kafka, IBM MQ
· Experience with relationship and NoSQL database
· Proven experience delivering highly scalable and available production systems.
· Strong analytical, problem solving and communication/articulation skills.
· Strong business acumen, ability to grasp big picture and explain to team in simple terms.
· Track record of hiring and managing world-class software engineers.
· Experience with Agile methodologies and software development lifecycle principles.
· Ability to manage multiple competing top priorities in a fast-paced environment.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 176,400.00 to 256,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is not offering relocation assistance for this role.