Website Manager

Overview

The Princeton University Art Museum welcomes applications for the position of Website Manager to: oversee the Museum’s new website, contribute to and support its ongoing strategic development, and provide day-to-day technical administration of the website and mobile application. Reporting to the Sr. Manager of Data Operations, this position resides within the Museum’s department of Communication and Information and works primarily with the Museum’s systems, art information, and marketing teams.

The Website Manager is a dynamic collaborator who will work with Museum stakeholders for the ongoing optimization and enhancement of the new website and supporting digital technologies. This includes, but is not limited to, our in-gallery mobile experience, video stations, and digital signage. They are also responsible for the ongoing technical support for maintenance and content delivery that these new systems will need.

About the Museum:

With a collecting history that extends back to 1755, the Princeton University Art Museum is one of the leading university art museums in the country, with collections that have grown to include more than 117,000 works of art ranging from ancient to contemporary art and spanning the globe. Committed to advancing Princeton’s teaching and research missions, the Art Museum also serves as a gateway to the University for visitors worldwide. As the Museum prepares for a dramatically reconceived new building scheduled to open in Fall 2025, the Art Museum presents three exhibitions in its downtown venue Art@Bainbridge. When the new building opens, the Art Museum will open with 32 galleries and initiate its new exhibitions program with seven annual exhibitions onsite and on tour. 

To learn more about the Princeton University Art Museum, visit artmuseum.princeton.edu.

Responsibilities

Website Oversight and Maintenance:  

Responsible for managing overall web content and ensuring that web pages and associated content are accurate and up to date.  Responsible for publishing content on the website using the content management systems (CMS) and collaborating with other stakeholders. Primary person responsible for consistent and ongoing review of digital content for readability, accessibility, and Museum style standards.  Reviews and prioritizes web change requests in alignment with the Museum’s web strategy and collaborates with content creators and stakeholders throughout the Museum.  Reassesses or revises web page content or links in a timely manner, using appropriate tools. Monitors web pages for quality assurance, accuracy, and functionality, promoting best practices for digital content for accessibility, SEO, and performance that meet industry and University standards. Reviews updates made to the website codebase, ensuring a strong emphasis on quality assurance (QA), and schedule deployments promptly. Provides training and supports Museum staff as well as end users of content management system (CMS) in understanding and complying with digital accessibility standards. Examines and scrutinizes operating system and application log files regularly to verify proper system performance.  Identifies sources of web page or server problems and takes action to correct such problems. Works closely with the University’s Office of Information Technology to ensure maintenance of web-based servers. Other duties as assigned. 

Digital Content Delivery Support: 

Responsible for managing the delivery of digital content for in-gallery screens and mobile experiences, addressing problems in collaboration with hardware support staff.  Works with content creators and other stakeholders to ensure information is presented accurately. Contributes to digital content strategy and user experience optimization. Provides training and support to Museum staff in creating accessible digital content using other digital platforms. Monitors in-gallery screens for any uptime and connectivity issues. Serves as a core team member for the Museum’s digital governance committee to develop and implement strategic initiatives, and ensure compliance with policies, standards, styles, designs, and other elements of the Museum’s digital strategy.

Analytics and Reporting: 

Facilitates user experience testing to determine the effectiveness and usability of the website and other digital content platforms. Monitors, gathers, and presents data on website, in-gallery, mobile, and other digital content consumption platforms. Reviews accessibility, performance, and other scans to ensure that University guidelines and industry best practices are followed. Translates findings into insights and actionable recommendations/tasks

Technology Assessment and Implementation: 

Verifies and implements new software functionality for use in web operations or other applications. Reviews and assesses new technology solutions to deliver engaging digital experiences to in-gallery and online visitors. Guides various stakeholders on how best to adopt and work with new technologies. Works with content creators and other Museum staff to implement solutions using technologies such as Artificial Intelligence, Augmented Reality, Virtual Reality, and more.

Qualifications

Essential Requirements:

• Bachelor's degree in computer science or related field and/or equivalent work experience.
• 5+ years’ experience as a website administrator.
• Knowledge/Skills: Drupal, Search Engine Optimization (SEO), Google Analytics, Web Content Accessibility Guidelines (WCAG) 2.1, Version Control (Git), and web performance best practices.
• Experience modifying backend web applications built with PHP and JavaScript/TypeScript.
• Experience editing frontend web applications using HTML, CSS, JavaScript/TypeScript, and Twig or similar templating engines.
• Experience in web publishing using a CMS, occasionally using HTML, CSS, and JavaScript to edit content while adhering to accessibility and design principles.
• Experience using a code editor, such as Visual Studio Code or other developer tools.
• Strong knowledge of web technologies, protocols, standards, and tools.
• Strong analytical and problem-solving skills, and a flexible mindset.
• Proven ability to track multiple initiatives, analyze results, and adjust workflows accordingly.

Preferred Qualifications: 

• Experience working in a collaborative environment.
• Experience in production management, web page design, HTML and web graphics types/standards.
• Strong knowledge of and commitment to user experience (UX) and design best practices.
• Strong verbal and written communication skills.
• Experience with Agile Methodologies is a plus.
• Ability to work independently and as part of a team.

Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly.

If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above.

The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information.

Standard Weekly Hours

Eligible for Overtime

Benefits Eligible

Essential Services Personnel (see policy for detail)

Physical Capacity Exam Required

Valid Driver’s License Required

Experience Level

Salary Range