Asst Dir of Insurance Services

Job Posting Title

Agency

Supervisory Organization

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Job Type

Compensation

Job Description

Position Summary:

The Assistant Director supports the daily operations of the Permitting Services Division, with a focus on data management, customer service, and application processing for Own Risk Employers, Third Party Administrators (TPAs), and Group Self-Insurance Associations. This role ensures the accuracy and efficiency of internal systems and external communications while assisting with regulatory compliance and permitting procedures.

Salary:

Commensurate with Education and Experience.

Essential Duties and Responsibilities:

Application & Permit Processing:

• Reviews applications for Own Risk Employers, TPAs, and Group Associations for completeness.
• Requests and tracks additional documentation from applicants.

Data & System Management:

• Maintains permitting and certification records in Excel and CaseOK systems
• Collaborates with IT teams and vendors (e.g., Objectstream) to test and resolve system issues.
• Ensures data integrity and consistency across platforms.

Communication & Stakeholder Support:

• Serves as point of contact for inquiries from the public, regulated entities, attorneys, and other government agencies.
• Sends renewal notices, collateral requests, and other correspondence to applicants and permit holders.
• Coordinates with internal departments such as Records, Mail Room, and Case Commencement.

General Duties

• Performs other related duties as assigned to support the goals of the division and agency.

Education and Experience:

• Bachelor’s degree in Business Administration or related field required
• Minimum of 3-5 years of insurance or workers’ compensation industry experience

Job Knowledge, Skills and Abilities:

• Knowledge of administrative and clerical procedures and database systems (e.g., Excel, Access).
• Familiarity with workers' compensation terminology and permitting processes.
• Excellent written and oral communication skills.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Ability to work independently and collaboratively with stakeholders.

Supervisory Responsibilities:

• None

Physical Demands:

• Sufficient physical ability to work in an office setting and operate standard office equipment.
• Occasional to frequent lifting of items not to exceed 25 lbs.

Work Environment:

• Work is primarily performed in a climate-controlled office environment

Why You’ll Love Working Here

The Workers’ Compensation Commission provides a workplace where employees thrive. The Commission offers a comprehensive benefits package to support its employees and their dependents:

• Generous state paid benefit allowance to help cover insurance premiums
• A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
• Flexible spending accounts for health care expenses or dependent care
• Employee assistance programs and health and fitness programs
• 11 paid holidays
• 15 days of vacation and 15 days of sick leave the first year
• Retirement Savings Plan with a generous match
• Longevity Bonus for years of service
• Training opportunities for CEU requirements

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.