Benefits & HR Operations Administrator

As the Benefits and HR Operations Administrator you will focus on the practical, day-to-day administration of employee benefits and HR processes, ensuring accurate data, efficient workflows, and a positive employee experience. You will handle a wide range of tasks, including benefit enrollment, leave administration, and providing essential administrative support to the HR department.

Immediate Supervisor: Responsible to the Manager, Global Total Rewards

Duties and Responsibilities:

• Assist with employee benefits administration company-wide
• Respond promptly to questions from employees and managers regarding benefits plan provisions, enrollments, status changes, and general inquiries
• Assist with leave-of-absence requests and disability paperwork, including medical, personal, disability, and FMLA leave, ensuring timely and accurate processing
• Assist in delivering new-hire orientations, ensuring smooth and accurate onboarding of benefits programs
• Address inquiries related to 401(k) enrollments, roll-overs and perform monthly contribution change audits
• Work closely with vendors and third-party administrators to ensure effective benefits administration, invoicing and swift resolution of any issue
• Acts as the primary point of contact for employees, addressing benefits inquiries, questions and concern
• Ensure benefit information, documents & presentations are up to date on employee facing portals
• Assist with driving wellness program initiatives
• Complete I-9 verifications
• Onboard new employees in HRIS module
• Maintain up to date employee data in HRIS
• Create custom reports and data dashboards
• Complete verification of employment requests
• Partner with Finance to ensure accuracy of invoices, payroll, and reports
• Coordinate the logistics of employee onboarding with Tech Ops & Office Ops
• Off-board departing employees in systems
• Process, review and respond to unemployment claims
• Identify and drive process improvements
• Assist with events, programs, and company initiatives

Important Note: 

Although we list out what we generally look for, we are likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

What you have:

• BA/BS degree preferred
• 2-3 years of benefits administration and general HR experience
• Exceptional problem solving ability and ability to operate independently
• Professional written communication skills
• Strong track record of operational excellence when multitasking in a fast-paced, dynamic environment
• Able to adapt to unique, in-the-moment challenges in a calm and professional manner

 #fulltime #onsite