Cyber Security Technician

• Provide Tier II technical support to resolve software, hardware, and other related IT issues for Windows and Linux Operating Systems
• Provide customer service and end-user assistance at the workstation, docking station, or other IT assets and resolve any hardware or software issues that may be present
• Review and analyze appropriate system logs for performance and behavior anomalies, determine negative trends, and develop recommended corrective actions
• Identify security vulnerabilities in various SW and HW platforms and recommend mitigations
• Answer routine questions about installation, operation, configuration, customization and usage of assigned products
• Apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
• Escalate complex problems to senior level Linux and Windows Engineers
• Perform other cyber duties as assigned
• Other duties as assigned

Education/Training: 

• High School diploma required
• Associate’s Degree in management or technical/scientific discipline desired
• Must have, or obtain, a current DoD 8570.01M IAT Level II certification (ex: Security+) within 6 months of hire 

Experience:

• 3+ years of professional experience in the required task area  

Security:

• Must be a US citizen
• Candidate must be in possession of a minimum DoD issued Secret Clearance

Physical Requirements:

• Able to occasionally reach with hands and arms
• Prolonged periods of computer screen use, while sitting or standing at a desk
• Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
• Able to safely lift and carry up to 20 pounds at a time

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Salary: $61,000 - 86,000

Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.