Operations Associate

About the Role: As an Operations Associate, you'll play a key role in supporting client operations and internal processes. You’ll be the go-to person for juggling projects, managing workflows, and finding creative solutions to day-to-day challenges.

WHAT YOU'LL DO:

• Serve as point of contact for client requests and ensure follow-through on action items.

• Own and manage multiple projects simultaneously, prioritizing effectively in a dynamic environment.

• Streamline and improve internal processes; create and maintain clear documentation.

• Maintain and update task lists to keep projects on track and stakeholders aligned.

• Solve problems in real-time and proactively create solutions to operational challenges.

SKILLS:

• 2+ years of experience in operations, project management, or an administrative role.

• Highly organized, detail-oriented, and committed to delivering high-quality work.

• Comfortable with shifting priorities and managing competing deadlines.

• Experience with tools like Google Workspace, Asana, and Slack is a plus.

• Strong written and verbal communication skills.

• Experience with tax and/or accounting concepts is a plus.

WHO YOU ARE:

• Hungry to learn and grow in a fast-paced environment.

• Want to take on increasing responsibility and grow within the company.

• Excellent communication and interpersonal skills.

• Ability to multi-task and work independently.

• Strong analytical skills, accuracy, and obsession with detail.

• Ability and willingness to meet business-critical deadlines.

• Strong problem-solving and critical thinking skills.

• Are curious and excited to learn new topics, skills, and from those around you.