Training Manager

Amaze, Inspire, Unite

Job Summary:

The Training Manager will lead and manage the company’s learning and development efforts. This individual will own the training function end-to-end—designing, delivering, administering, and continuously improving learning experiences across the organization. This is a hands-on role requiring exceptional facilitation skills, attention to detail, innovation, and strong project management.

This position will be responsible for facilitating key training sessions—including regular evening event colleague orientation sessions—and managing all associated logistics and communications. The training manager will need to have a strategic mindset, paired with the ability to execute flawlessly and build strong relationships across the business.

Key Responsibilities:

• Manage the Learning and Development Department, including strategic planning, curriculum development, and delivery of all training programs.
• Design, facilitate, and evaluate high-impact learning experiences (in-person, virtual, and blended formats) that align with business goals.
• Facilitate New Colleague Orientation (corporate) every Monday, ensuring a welcoming, informative, and consistent onboarding experience for all new hires.
• Manage and maintain the Workday Learning Management System (LMS), demonstrating a strong understanding of its functionality to oversee course setup, audience assignments, reporting, and ongoing system optimization.
• Develop and maintain clear and professional training communications, materials, and documentation.
• Facilitate evening and weekend event colleague orientation sessions and other after-hours training sessions as required.
• Audit and maintain training records for accuracy and compliance; identify gaps and ensure timely follow-up.
• Collaborate cross-functionally to assess learning needs, develop content, and recommend innovative training solutions.
• Apply principles of instructional design and adult learning to create engaging and effective learning experiences.
• Research, develop, and deliver customized topical trainings, as requested, that are aligned with current and emerging trends in the training and sports industries.
• Conduct post-training evaluations to measure training effectiveness using qualitative and quantitative data and continuously improve programs.
• Maintain a visible and regular onsite presence (3–4 days per week) for in-person facilitations and engagement with colleagues and stakeholders.
• Track and manage training metrics, feedback, and continuous improvement actions.

Required Skills, Knowledge and Abilities:

• 5+ years of experience in training, learning & development, or instructional design, with at least 1–2 years in a leadership or program ownership role.
• Strong facilitation skills and presence—comfortable leading sessions for colleagues at all levels.
• Proficiency with Workday Learning or similar Learning Management Systems (LMS); able to manage both the technical and functional sides.
• Experience designing content using tools such as PowerPoint, Articulate, Canva, etc.
• Highly organized, self-directed, and able to manage multiple priorities with strong attention to detail.
• Comfortable working outside traditional business hours as needed (e.g., evening orientations).
• Creative, collaborative, and enthusiastic about building a culture of continuous learning.

Preferred Skills, Knowledge and Abilities:

• Formal training or certification in adult learning, instructional design, or facilitation (e.g., ATD, CPLP, Kirkpatrick Evaluation Model).
• Experience working in fast-paced or multi-shift environments.
• Background in compliance training, onboarding, and leadership development programs.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.

Olympia Entertainment  is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

PRIVACY POLICY