ACCOUNT MANAGER 1

Description

General Plastics Manufacturing Company specializes in the formulation of polyurethane foams, production of build-to-print composite parts, and offering custom solutions for commercial, aerospace, defense, and nuclear packaging industries. With over 80 years of expertise, GP delivers high-performance, precision-engineered composite components using advanced materials and manufacturing techniques. GP’s focus with the LAST-A-FOAM® line of products is meeting the exacting specifications of demanding markets by ensuring consistency, longevity, and durability. General Plastics is committed to quality, innovation, and timely delivery, making us a trusted partner for complex, mission-critical composite part needs.

Role Overview

The Account Manager will join a high-performing team focused on customer support and GP growth. This position is focused on maintaining existing client relationships and fostering new development opportunities by addressing current needs, responding to RFQs, and ensuring projects are managed appropriately. You will help guide customers to the correct materials and processes required to be successful for their individual programs. Success in this role requires a strong curiosity to understand technical details, a willingness to learn and use multiple systems (MRP, CRM, etc.), effective communication, and project management skills to keep initiatives progressing smoothly. This position is an in-office role, reporting directly to the Manager, Account Management and collaborating with a team of professionals in Sales, Operations, Quality, and Finance.

Duties and Responsibilities

• Building and maintaining relationships with our clients
• Serve as the primary point-of-contact for assigned customers
• Field general sales calls and emails
• Gather customer and market information
• Manage assigned accounts to generate maximum sales volume and profits through proactive selling, regular customer contact, and servicing of accounts
• Ensure customer satisfaction and organizational efficiency through timely and accurate processing and preparation of orders, inquiries, and documentation
• Assist in the development of Sales Forecasts with regular updates from assigned accounts
• Follow up and qualify leads from General Plastics’ website, hotlines, tradeshows, and other marketing promotions in an effective and timely manner
• Provide product recommendations, pricing, and quotation to qualified prospects
• Ensure timely satisfactory resolution of customer technical and quality complaints
• Analyze and interpret requests for quotations, specifications, and engineering drawings for the purpose of determining manufacturing feasibility
• Provide fundamental information used to qualify an opportunity to the estimating team to ensure a cohesive cost/quoting strategy
• Participate in all aspects of preparing the quotation package and ensure that it is delivered to the customer as promised. This includes the technical, commercial, and competitive strategy appropriate for the selling opportunity
• Participate in and practice continuous improvement
• Perform other related duties as assigned

Requirements

•  Bachelor’s degree in a relevant field 
•  Strong program and project management skills working with a variety of customers and project scopes.
•  Strong written and verbal communication skills 
•  Ability to read, analyze, and interpret contracts, technical procedures, and governmental regulations as needed 
•  Ability to define problems, collect data, establish facts, and draw conclusions to develop solutions 
•  Proficient in Outlook, PowerPoint, Word, and Excel 
•  Adept in using both CRM and MRP software 

What We Have to Offer You

Your innovation and hard work can help create some of the most unique high performance plastic products for emerging markets, and long-term customers in the country. As a result, you’ll find one of the best compensation, benefits and advancement programs in the industry. We’re looking for energetic, motivated people with a “can-do” attitude and a desire to work “smart”. If you are a person with a strong work ethic and wish to excel in a positive, team-oriented setting, you’ll find General Plastics to be a rewarding environment.  

Plus, our Total Compensation Package is Beyond the Industry Average and includes the following:

· Base compensation is $ 70,000

· Profit-Sharing Bonus Program paid 3 times per year, eligible after being employed a full trimester. Trimester 1- October through January, Trimester 2- February through May Trimester 3- June through September

· Outstanding Health Care Benefits including no premiums for medical and vision for employees and eligible dependents & no premiums for dental for employees 

· Company Matched 401K up to 8%- Eligible to participate after 60 days. 401k plan has 5-year vesting schedule for company match.

· Employee Assistance Plan

· We encourage healthy eating and subsidize lunchroom food/beverage costs

· Disability & Life Insurance Package

· $100 monthly fuel cards to offset summer gas prices

· Generous Earned Time Off Plan starts at 20 days of leave per year, plus 9 Paid Holidays

ITAR - US Persons Status

Due to General Plastics' participation in the defense industry, International Traffic in Arms (ITAR) requires that access to sensitive information and material pertaining to defense and military related technologies may only be accessed, viewed, or shared by US Persons as defined by law.  A "US Person" can be a US citizen, a lawful permanent legal resident, or an individual who has been admitted as a refugee or asylee.

General Plastics Manufacturing Company EEO/DEI Statement 

General Plastics is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, age, religion, gender, sexual orientation, gender identity, disability, veteran status, or any other legally protected status.  

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at (253) 473-5000.

Drug and Alcohol-Free Workplace

General Plastics is a Drug and Alcohol-Free Workplace and both post offer applicants and employees are subject to testing for marijuana, cocaine, PCP, opioids, amphetamines, and alcohol when criteria are met as outlined in our company policies.  

**We are a federal subcontractor, and we test for marijuana.**