Product Manager, Retail Personalization

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. As a Product Manager on our team, you’ll be a part of diverse and supportive team that ensures our technology fulfills Apple’s vision of enabling employees to deliver the best Retail experience in the world. You’ll partner closely with Engineering, Design, Store Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores.

Description

- Deliver technology solutions for large cross-functional business initiatives that impact many systems, including creating product vision, roadmap, requirements documents, systems maps, and other outputs. - Represent interests of business and technology through the design, development, and deployment of new technology and systems. - Ensure coordination of funding, release schedules, communicate status, issue resolution, resource alignment, and quality standards are met. - Collaborate with business partners and engineering teams to identify, mobilize, and execute solutions leading design reviews, feature prioritization, and negotiating features to meet release schedules.

Minimum Qualifications

4+ years of Product Management and/or Engineering experience with a consumer products, retail, consulting or SaaS company. Experience working with engineering teams to develop tools and technology that align with business and customer experience goals. Expertise writing detailed business requirements intended for software engineering and UI/UX design. BA/BS or equivalent

Preferred Qualifications

Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading the team through issue resolution throughout the entire development lifecycle. Proven success prioritizing work into Epics, User Stories, and writing Acceptance Criteria. Demonstrate an ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions. Strong communication and collaboration skills, with demonstrated success prioritizing features, coordinating schedules across platforms, and clearly communicating with partners on roadmaps, delivery status, and change management details. Experience delivering global enterprise level employee and consumer facing mobile and web applications, familiarity with user experience and interactive design methodologies. Demonstrates Apple’s values of inclusion and diversity in daily activities