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Sr. Program Manager, Engagement & Hybrid Work Innovation

Zscaler San Jose, California, United States Full-time
$147,000
per year

Job Description

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world’s cloud security leader.

We’re looking for an experienced Engagement & Hybrid Work Innovation Program Manager to join our People & Culture team. Reporting to the VP of Employee Engagement, you will shape and implement scalable workplace strategies that balance evolving employee needs, business goals, and hybrid work models. By analyzing employee sentiment and attendance trends, you'll drive policies and initiatives that enhance engagement, productivity, and well-being across all office locations.

You’ll bring a strategic mindset and strong execution skills, working with cross-functional partners to deliver inclusive strategies that foster collaboration, flexibility, and a culture of belonging.

  • Develop and implement scalable workplace strategies that address hybrid work models, evolving employee expectations and business needs, ensuring alignment with company culture and values.
  • Analyze employee sentiment and attendance data from surveys and focus groups to design programs that enhance engagement, collaboration, productivity, well-being and a sense of belonging across a hybrid workforce.
  • Lead cross-functional collaborations with HR, IT, Operations, Workplace team and Leadership to create innovative office layouts and solutions that enable seamless hybrid collaboration.
  • Own program communications to stakeholders and participants, ensuring clarity, transparency and action-driven outcomes while managing multilayered change management initiatives.
  • Drive innovative and impactful workplace solutions by challenging current practices, scaling employee experience programs, and independently resolving challenges through creative, strategic problem-solving.

What We're Looking for (Minimum Qualifications)

  • Bachelor’s degree in Business, Organizational Development, Workplace Strategy, Human Resources, or a related field.
  • 8+ years of experience in workplace strategy, employee experience, or a related discipline.
  • Strong understanding of office design principles and their impact on productivity and culture.
  • Experience with employee sentiment analysis, survey tools, and data-driven decision-making with the ability to translate data insights into actionable strategies.
  • Strong collaboration, communication and stakeholder management skills with cross-functional teams including HR, Workplace, IT, and Leadership.

What Will Make You Stand Out (Preferred Qualifications)

  • Experience in change management and implementing workplace transformations, with a strong understanding of hybrid and remote work models and future-of-work trends.
  • Knowledge of workplace technology solutions that enhance the employee experience.
  • Strong leadership capabilities, including the ability to troubleshoot, influence and think strategically at all levels of structured or ambiguous environments.

#LI-Hybrid #LI-AT4

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range
$147,000$210,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Company Information

Location: San Jose, CA

Type: Hybrid