Sr. Product Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Senior Product Manager requires hands-on experience which includes the following responsibilities:

• Spearheaded User Acceptance Testing (UAT) from a client-focused perspective, utilizing automation tools to streamline regression testing and ensuring comprehensive management of test artifacts throughout the entire test execution lifecycle.
• Collaborate closely with Visa’s technology, product, and solution teams to understand new business initiatives and ensure the delivery of high-quality products.
• Partner with stakeholders to develop a robust Validation platform for both Sandbox and Production environments, serving as the product manager for the platform.
• Leverage business and systems thinking to analyze proof-of-concept outcomes, generating actionable insights that can refine and enhance the service blueprint.
• Utilize expertise in inclusive, best-in-class user experience and emerging UX technologies to ensure the service blueprint pushes technical boundaries and delivers exceptional user experiences.
• Foster strong relationships with product and design teams to drive evaluation and validation of cutting-edge technologies that enhance user experience. •    Assess Visa and partner integration models and supporting documentation to guarantee a world-class developer experience
• Work alongside engineering teams to design and implement resilient, scalable, and reliable payment processing platforms.
• Cultivate positive relationships with both internal and external stakeholders to facilitate collaboration and project success.
• Define product and technical requirements by drafting clear, comprehensive, and detailed user stories for complex features and products
• Collaborate closely with development and QA teams to ensure technical specifications and final products align with business objectives.
• Support development efforts to ensure all deliverables meet Visa’s compliance, security, and quality standards, as well as requirements of the card payment ecosystem.
• Participate in daily scrum meetings to stay aligned with project progress and team execution.
   

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• A bachelor’s degree with 8+ years of experience, or an advanced degree with 6+ years of experience, in Product Management, Solutions Management, Quality Engineering, or a comparable area is required.
• Hands-on experience in the Payments industry.
• Proven expertise in developing, writing, and executing test cases from a client perspective, with a strong ability to automate test cases for enhanced efficiency
• Understanding of web service standards and protocols, including REST, SOAP, and gRPC.
• Hands- on experience in scripting for API testing tools such as Postman or equivalent platforms.
• Extensive experience across the software development lifecycle, especially in e-commerce or web-based environments.
• Demonstrated success delivering robust, large-scale, high-availability web or mobile applications through technical implementations.
• Superior analytical and problem-solving skills, with the agility to adapt to evolving priorities and challenges.
• Hands-on experience with Identity and Access Management (IAM) solutions—including oAuth, OpenID Connect, SAML, and security tokens (JWS, JWE, access token, ID token)—as well as cryptographic concepts and key management.
• Skilled using product management software tools, specifically Jira Align.
• Track record of developing product roadmaps, crafting user stories, grooming product backlogs, and prioritizing requirements within fast-paced, dynamic environments
• Outstanding communication skills, with the ability to engage both internal and external clients effectively, both in writing and verbally.
• Exceptional organizational and coordination abilities.
• Analytical mindset, with a passion for problem-solving and a talent for deriving insights from complex data analyses.
• Flexible and proactive, with an ability to shift priorities and support team members as needed.
• Strong awareness of cross-team impacts and a collaborative approach to achieving broader organizational goals.
• Familiarity with AI models and their practical applications.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 159,100.00 to 230,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.