Clinical Services Liaison

Over the last 30 years, Plymouth Physical Therapy Specialists has cultivated a state-of-the-art physical therapy practice focusing on putting our patient’s needs first. Our collaborative team is armed with diverse professional skills to help our patients with outpatient needs, spanning orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. Our staff is equipped to provide the latest, research-backed treatments for a maximized rehabilitation experience. 

We are searching for a Clinical Services Liaison in Metro Detroit. Our Clinical Services Liaisons are held to high standards, and the expectation is dedication to educating and helping make a difference, whether with patients or with physicians. You are outgoing with a great, positive attitude and have experience collaborating and working as a team. You will work closely with the Owner, Clinic Director, Internal Marketing Director, and other Liaisons to build and maintain relationships with physicians and the physician office staff.

Responsibilities:

• Educate and network with physicians, office staff, the local community, and businesses around your clinics.
  • Identify potential referral sources and inform them about our services, clinicians, processes, and specialties.
  • Maintain relationships with existing referral sources.
  • Engage in training and development regarding our services, specialties, and processes.
  • Attend planning meetings to stay informed about new locations, services, providers, campaigns, and promotions. Share pertinent information regarding sources and collaborate on ideas to foster growth.
  • Keep a comprehensive understanding of Plymouth PT Specialists, including our services, treatment techniques, clinicians, and the competitive landscape.
  • Collaborate closely with the Internal Marketing Department to create social media campaigns that align with external marketing initiatives.
  • Communicate effectively with your clinicians and liaisons to meet clinic and company goals, working as a team to enhance marketing efforts.

• Bachelor’s degree in Marketing, Communications, or Related Field. 
• A minimum of one full year of direct sales/marketing experience, preferably in the healthcare industry.
• Experience with CRM’s like HubSpot.
• Knowledge of social media platforms and management
• Solid knowledge of Microsoft Word, Excel, PowerPoint, and/or Google Drive and Google Documents, Spreadsheets, etc.
• Ability to communicate effectively with and understand the needs of others in a sales/marketing relationship.
• Background or experience in Physical Therapy or healthcare is preferred.
• Excellent oral presentation skills and the ability to think quickly to apply facts in analyzing a problem and explaining that answer to a group of clinicians or physicians and their staff.

We offer a total compensation package, including base salary plus a commission plan, as well as a comprehensive benefits package, including medical, dental, disability, life insurance, a 401 (k) savings plan, Paid Time Off, and other benefits for full-time employees.