Nutrition Assistant II

Overview

CHI Health Lakeside is West Omaha's only full-service hospital. We believe that patient-focused care heals the body, mind, and spirit of every person. Our campus is designed for patients and sets the tone for a comfortable, less stressful hospital stay. As one of the most technologically advanced hospitals in the world, we provide a full range of services including: maternity, cancer and surgery care as well as diagnostics and emergency services.

Responsibilities

• Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
• Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.  
• Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.  
• Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
• Ensures Patient Satisfaction score for the department is met.
• Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.  
• Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner.  Conducts Hospitality Rounds following each meal.  Provides caring and responsive service to patients on a daily basis.    
• Inventories, gathers, and delivers floor stock to units as designed by each facility.

Qualifications

Preferred:-Minimum of 1 year of direct patient care in a hospital setting and/or 1year minimum in food service.-Knowledge equivalent to a high school education.