Global Product Manager, Training Services

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are looking for a Global Product Manager to join our Training Services team. Rockwell Automation's Lifecycle Services business is seeking a team-oriented, growth-minded individual with outstanding communication skills to join our Training Services Portfolio team. You will drive continued differentiation in our training services while leading the development of a long-term offering roadmap. You will be responsible for training offerings that support our strategic goal of providing lifecycle services to our customers while driving the growth of our portfolio. You will report to the Global Training Services Operation Manager and work hybrid out of Mayfield Heights, OH or Milwaukee, WI.

Your Responsibilities:

• Lead the current and future Training Services Product Line, including Instructor-Led training and our eLearning offering, Learning+
• Lead the strategy for outward commercial messaging of your services.
• Jointly measure and analyze business performance with the Operations Manager to gain insights into customer buying behaviors.
• Connect the Training Services Product Line to other businesses within Rockwell Automation to deliver total solution value to customers.
• Evaluate new and emerging technologies in the training marketplace for integration and development of standard portfolio offerings.
• Evaluate new and emerging Rockwell Automation products to determine which products require training products created to support it and when.
• Represent Rockwell Automation at training industry events and provide expertise to the industrial marketplace.
• Identify customer needs and collect customer requirements globally from various sources to understand market problems.
• Lead product line marketing, including presenting concepts, business cases, value propositions, and development to key stakeholders and executives.
• Collaborate with multiple services and technology Business Unit Product Managers to ensure the roadmap of products/services/initiatives is widely understood, supported, and aligned with the broader company strategic and product roadmaps.
• Identify gaps between the desired roadmap and the realizable roadmap, including options for bridging the gap.
• Advocate for the voice of the customer in the product development process.
• Track and drive year-over-year growth around product lines under direct control.
• Collaborate with Commercial Marketing, Business Development, and Sales to develop marketing plans and commercial launch activities.
• Interface with the product development team and provide input on detailed requirements during development.

The Essentials – You Will Have:

• Bachelor's Degree
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred – You Might Also Have:

• Typically requires 8+ years of experience in product management, product development, sales, marketing, or a related field in the area of ICS cybersecurity.
• Bachelor's Degree in Business, Engineering, or Marketing.
• Commercial background and knowledge of training offerings.
• Expertise in current industrial training trends, competitive landscape, and service gaps.
• Experience guiding teams through complex and ambiguous scenarios.
• Experience communicating complex concepts to a variety of audiences, including executive teams.
• Previous global experience.
• 10-15% travel expected.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Hybrid Work Schedule where you will work with your manager to enjoy a work schedule that compliments your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.