Marketing Operations Associate
Job Description
Powering Performance Marketplaces in Digital Media
QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.
Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.
Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.
We believe in:
- The direct measurability of digital media.
- Performance marketing. (We pioneered it.)
- The advantages of technology.
We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.
Job Category
We are seeking a highly motivated and organized individual to join our Marketing Operations team for Credit Cards. This role is crucial in ensuring the seamless coordination of product updates, client compliance communication, and internal processes. The ideal candidate will possess a strong blend of operations expertise, communication skills, and a deep understanding of compliance standards in the digital media landscape.
Responsibilities
- Facilitate product update communication with client partners including update confirmation, remediation, and scheduling needs.
- Maintain the product updates calendar and internal scheduling between media and compliance teams in Salesforce/Outlook.
- Coordinate compliance requests between client partners and our internal media and compliance teams.
- Manage client approval requests for merchandising changes and/or tests. Including submission to the client, internal tracking of approvals, and coordination of requests between design, merchandising, compliance, and product development.
- Assist with external publisher compliance, remediation and communication.
- Assist with product updates in our proprietary database and CMS platforms for client partners.
- Assist with compliance guideline updates and communication to our publisher network.
- Work closely with Operations leadership on process improvement projects and automation needs.
- Support the credit cards team with operations support and requests as needed.
Requirements
- 2+ years of experience in operations, compliance, and/or account management.
- Hands-on experience with Salesforce
- Effective communicator—able to document processes clearly and explain recommendations to technical and non-technical audiences
- Inquisitive and proactive—you don’t wait for direction; you look for the “why” and bring solutions
- Strong organizational habits and ability to context switch between quick-turn tasks and longer-term projects
- Comfortable in a fast-paced, ever-changing environment—you’re resilient, flexible, and quick to adapt when priorities shift or projects evolve
- Creative and can think outside the box for tooling or process solutions to improve workflows.
Bonus If You Have:
- Experience in performance or affiliate marketing
- Experience within the credit cards or banking industry
- Experience communicating directly with client partners and compliance teams
QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here.
Company Information
Location: Foster City, CA
Type: Hybrid