Senior People Operations Specialist (Fixed-term contract)

Who We Are

Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Many of the world’s largest brands, including Ally Bank, Gap, Coach, Dropbox, Kate Spade, JP Morgan Chase, Marks & Spencer, Crédit Mutuel and Verizon, rely on Persado to engage customers across their journey, from acquisition communications to online cart conversion. Persado’s Generative AI for the enterprise is trained on more than 100 billion digital business language impressions across industries, enabling marketers to motivate customers and drive significant business value. Persado has been recognized by CB Insights as the top Leader for Generative AI Text Content Generation.

As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be awarded Best Generative AI Solution in the 2024 AI Excellence Awards by Business Intelligence Group, as well as named on Fast Company’s World’s Most Innovative Companies list in 2020 and Built In’s Best Places To Work in 2021, 2022 & 2024.

What We Are Looking For

Persado is looking for a high-energy Senior People Operations Specialist to join our EMEA HR team, based in Athens! You will play a key role in supporting our global workforce, enhancing the employee experience, and driving operational excellence across HR processes and programs.

What You Will Work On

• Own and manage payroll and benefits administration for EU and UK employees, serving as the subject matter expert on related matters
• Manage new hire onboarding and employee offboarding for EU & UK employees
• Maintain and update data within our HRIS and across other systems, ensuring a high degree of accuracy
• Advise and support managers on HR policies, employee relations, performance management and day to day matters
• Act as a point of contact for escalated employee queries or issues, ensuring resolution with empathy and efficiency
• Ensure compliance with local employment laws and regulations; stay current on legal updates and proactively adapt internal policies
• Lead audits and internal reviews to ensure adherence to labor laws, privacy regulations (e.g., GDPR), and company standards
• Design, implement, and launch People Programs in collaboration with with the People Team (e.g. Performance Management Reviews and Employee Engagement Survey)
• Provide day-to-day HR support to EMEA employees, both in-person and remotely, ensuring timely and effective service delivery

What You Bring

• Bachelor’s Degree in Business, preferably combined with a Master’s Degree in HR
• 3-5 years proven experience in HR operations functions within a multinational or fast-paced tech environment
• Experience working with employee benefits and payroll
• Strong knowledge of labor laws and regulatory requirements
• Experienced with BambooHR, Lattice or similar systems will be considered a plus
• Self-assured and comfortable being challenged and in presenting rationale for change
• Demonstrated ability to adapt quickly and effectively in a fast-paced environment
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines
• Fluency in written and spoken Greek and English language

What We Offer
Achieve your life goals and work goals at Persado

• Persado’s hybrid working model empowers both remote and in-office work equitably
• Competitive and equitable compensation
• Generous benefits packages globally
• 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future
• We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources
• Employee Enrichment Fund to pursue a passion or upgrade your home office
• Structured onboarding program to ensure a confident start and long-term success for new hires
• Strong emphasis on career development and mobility, continuous feedback loops and performance management
• Flexible time off to support work-life harmony (including Summer Fridays and a one week Winter Holiday Break)
• #PersadoCares: 2 paid Volunteer days per year and charitable donation matching
• Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, commitment to bias-free recruitment, community ERGs, and more 
  

Valuing diversity at Persado means recognizing and respecting human differences and similarities. Persado is committed to diversity with respect to all aspects of employment. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, will be made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.

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