Italian Speaking Customer Service for Fitness & Sports Equipment Department

Patrique Mercier Recruitment is excited to present an excellent opportunity for an Italian Speaking Customer Service Representative in the Fitness & Sports Equipment Department. In this role, you will provide exceptional support to Italian-speaking customers, assisting them with inquiries related to fitness products, order management, and customer service. Your passion for health and fitness, combined with your commitment to customer satisfaction, will play a vital role in enhancing the overall customer experience. If you are fluent in Italian and enjoy helping others, we want you to join our team!

Responsibilities

• Deliver outstanding customer service to Italian-speaking clients through various communication channels.
• Assist customers with product inquiries, order statuses, and returns.
• Document customer interactions accurately in the CRM system for efficient tracking and follow-up.
• Collaborate with internal teams to resolve customer issues and ensure timely solutions.
• Stay informed about product offerings, promotions, and company policies to provide knowledgeable assistance.
• Build and maintain strong relationships with customers to promote loyalty and satisfaction.

• Fluency in Italian and English; knowledge of additional languages is a plus.
• Experience in customer service, preferably in the fitness or retail industries.
• Strong communication skills with a customer-centric approach.
• Proficient in CRM systems and basic computer applications.
• Detail-oriented with excellent organizational skills.
• Able to work independently and collaboratively within a team.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras