Quality Manager

Description

Company Overview

Since 1904, the Nelson Miller Group (NMG) has been a leading partner in bringing industrial, IoT, lighting, medical, telecommunications, consumer, and aerospace products to life. We pride ourselves on solving our clients' most complex challenges in engineering design, manufacturing, and supply chain management. Our global presence and deep expertise in HMI, value-added distribution, plastics, membrane switches, overlays, touch panels, electronics, metals, and cables allow us to build strong relationships with customers and suppliers worldwide, delivering custom solutions that create value for everyone involved.

Position Summary

Nelson Miller Group is seeking a highly skilled and strategic Quality Manager to lead and optimize our quality management systems. In this critical role, you will be responsible for ensuring the highest standards of product quality, process efficiency, and regulatory compliance across our operations, contributing directly to our reputation for excellence in industrial, IoT, medical, and aerospace sectors.

This role is based on-site at our Nelson Miller Group Headquarters in the City of Industry, CA.

If you are a proactive leader with a deep understanding of quality principles, a passion for continuous improvement, and a commitment to precision in a manufacturing environment, we encourage you to apply.

Main Job Responsibilities / Functions:

· Oversee the overall quality management system to ensure products and processes meet internal, customer, and regulatory standards (e.g., ISO 9001, AS9100).

· Lead, mentor, and manage the Quality and Inspection Team to achieve departmental goals and customer expectations.

· Responsible for the review and approval of engineering packets for new orders as part of cross-functional reviews.

· Develop and implement Process Control Plans and PFMEA’s.

· Interact with external customers and suppliers regarding product non-conformances, conducting failure analysis when required.

· Initiate and manage internal and external Corrective Actions (CAR’s / SCAR’s).

· Supervise incoming and first article inspection areas, ensuring accurate and timely generation of customer PPAP reports.

· Determine sampling plans, forms, and instructions for recording, evaluating, and reporting quality and reliability trend data.

· Manage the Calibration program, ensuring tooling and equipment are scheduled for calibration at defined intervals, and maintaining accurate calibration records.

· Drive continuous improvement initiatives utilizing methodologies such as FMEA, Six Sigma, and Lean Manufacturing techniques.

· Analyze data to identify trends, resolve problems, and implement effective solutions to enhance quality and efficiency.

· Manage engineering projects, including scheduling of needs based on customer requirements.

· Perform other duties as needed or assigned.

Requirements

EDUCATION & EXPERIENCE:

• Associate or bachelor’s degree in engineering or a related technical field 
• Minimum of three to five years of progressive quality experience, with demonstrated leadership experience.
• Proven experience leading a team to success.
• Knowledge of ISO 9001 or AS9100 quality management systems.
• Experience with FMEA, Six Sigma, and Lean Manufacturing techniques.
• Demonstrated experience in engineering project management and scheduling based on customer requirements.

SKILLS:

• Technical Acumen: Ability to understand technical drawings, specifications of electrical systems, and ensure conformity to      standards and customer requirements. Strong knowledge of mathematics, including arithmetic, algebra, geometry, calculus, and statistics. Proficient in reading mechanical and electrical blueprints. Familiarity with Computer-Aided Design (CAD) software.
• Problem-Solving & Analytical Thinking: Highly analytical with strong problem-solving skills and the ability to drive concept to deliverables and implement effective solutions.
• Leadership & Communication: Excellent interpersonal, oral, and written communication skills, with the ability to effectively present information, resolve conflicts, negotiate, and provide guidance to managers, customers, and employees across a broad audience.
• Organizational & Time Management: Highly organized, detail-oriented, and capable of managing multiple projects and priorities simultaneously.
• Adaptability & Proactiveness: Ability to quickly adapt to changing requirements, demonstrate an effective independent work style, proactive behavior, and high resiliency.
• Teamwork: Strong team player with the ability to collaborate effectively across departments.
• Decision-Making: Ability to judge and make sound decisions considering relative costs, incorporating ethics and honesty,      and acknowledging benefits and consequences of potential actions.
• Computer Proficiency: Highly proficient in Microsoft Office Suite.
• Flexibility: Dependability and flexibility to work on an off-shift if work requires.

Candidates being considered for hire must pass a pre-employment background check.

Compensation and Benefits:

Pay Range: $100,000-$115,000 (Pay to be determined by the experience, knowledge, skills, and abilities of the candidate, and alignment with market data). 

Benefits Offered: Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; \voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are provided as paid time off. Nelson Miller Group also provides a 401(k) Retirement Savings Plan option with a safe harbor non-elective company contribution.

Nelson Miller Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.