Director of Product Operations

Microsoft • Redmond, Washington, United States • Full-time

$150,000

per year

Product Operations Product Development Cross-Functional Collaboration Stakeholder Communication Program Management Operational Efficiency Product Lifecycle OKRs AI Monetization Microsoft AI

Job Description

Microsoft AI’s (“MAI”) Mission is to use AI responsibly to make everyone more informed, capable, and supported. MAI is responsible for Microsoft’s consumer propositions including Copilot, Bing, MSN, Microsoft Advertising, and Edge, as well as developing proprietary foundational AI models.  MAI works closely with a variety of teams across Microsoft and across the full AI stack to deliver on Microsoft’s AI ambitions. Within MAI, the Monetization team focuses on both direct (paid directly by a customer) and non-transparent (paid by a third party) models of revenue generation across Microsoft properties.

As the Director of Product Operations in Microsoft AI Monetization, you will help create the connective tissue between product, engineering, and go-to-market teams. Efficiency in process, stakeholder communications, and business goal setting and tracking has helped remove friction and improve performance across functions and teams. Examples include optimizing the product development lifecycle from initial product ideation to launch readiness, defining OKRs for the organization with product leaders, and managing stakeholder communication and expectations.

Our Monetization teams work within Microsoft AI, an organization responsible for Copilot, Bing, Edge, MSN, and other AI-first products. The organization has all the ingredients needed for success with Product, Engineering, Research, and Go To Market functions partnering as peers with shared goals. This enables close collaboration and rapid decision making. You will work closely with our Product, Engineering, and Sales leaders to ensure efficient and effective operational processes across the product development lifecycle.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

By applying to this U.S. Mountain View, CA OR Redmond, WA position, you are required to be local to the San Francisco area OR Seattle area and in office 4 days a week.