Customer Experience Engineer II - Windows Cloud Experience Team

Microsoft • Redmond, Washington, United States • Full-time

$95,000

per year

Technical Support Customer Experience Cloud Support process development Azure Virtual Desktop Support Engineering Windows 365 Windows Cloud

Job Description

The Windows Cloud Experience (WCX) Engineering Support-as-a-Feature Team engages with our customers and our support partners to ensure that we deliver top-notch customer experiences, and that supportability is an integral part of the product engineering lifecycle.

We are seeking a Customer Experience Engineer II who is customer-obsessed and can become a deep technical subject matter expert to develop, improve, and operate processes on a global scale.

We are a team focused on learning from deep technical engagement with customers and support engineers to improve Windows 365 and Azure Virtual Desktop; thus, accelerating adoption of Windows in the cloud!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.