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Practice Assistant II - ORL Surgery - per diem

Mass General Brigham • Boston-MA • Per-Diem

$40,000

per year

Healthcare patient care Administrative Support Otolaryngology Per Diem medical scheduling Practice Assistant

Job Description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Description - External
GENERAL SUMMARY/ OVERVIEW STATEMENT:

Brigham and Women’s Hospital is dedicated to:

· serving the needs of our local and global community

· providing the highest quality health care to patients and their families

· expanding the boundaries of medicine through research

· educating the next generation of health care professional

Brigham and Women’s Hospital is committed to putting every patient first. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women’s Hospital. Your work will be distinguished by the delivery of high-quality and safe patient care, respect and dignity in all interactions with patients, families and colleagues and by customer service excellence.

All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:

People: Focus on serving the community through collaboration and respect

Self Management: Accountability, professionalism and commitment to growth and development

Organization: A commitment to quality, service and exceptional performance

Meeting these expectations is key to the success of your department and the organization.

The Per Diem Practice Assistant II for the Division of Otolaryngology supports the administrative aspects of the division to help on an as needed basis. This role is under the direct support of the Senior Administrative Director.

The Otolaryngology Division is comprised of 14 Surgeons, 4 Nurse Practitioners, 10 Audiologists, and 5 Speech Language Therapists. There are 11 full time Practice Assistant’s that support the daily practices of our clinicians. The role of the per diem Practice Assistant II is to provide float coverage to the admins during times of absences and pre-planned time away. The Per Diem Practice Assistant will be trained on each providers individual practices to widely support the division administratively.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

General Duties and Responsibilities:

· assigned to specific providers workloads depending on the day of week and coverage need

· Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills

· Act as a super user for scheduling, registration, and billing systems. Provide training and assistance to others in these areas

· May schedule OR cases

· Provide cross coverage as needed; including our Head and Neck surgical admins at Dana Farber Cancer Institute

· Assist with special projects as directed.

· Follow HIPAA guidelines for the management of patient privacy and confidentiality

Other duties, as assigned

Qualifications

Qualifications - External

Level of education required:

· Minimum of a high school diploma or GED

Work experience required:

Minimum of one year applicable work experience required
Some additional training in office systems or other post high school education preferred.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

75 Francis Street

Scheduled Weekly Hours

Employee Type

Per Diem

Work Shift

Day (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.