Senior Manager, Revenue Operations, RevTech
Job Description
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Who You Are
As a Senior Manager of Revenue Operations, RevTech, you will be a strategic leader responsible for optimizing our revenue technology ecosystem across all customer-facing teams. You'll drive the strategic vision and execution of our revenue technology roadmap while leading a high-performing team of administrators and specialists.
In this role, you will architect and execute the technology strategy that enables our revenue teams to achieve their targets efficiently and predictably. You'll work closely with senior leadership across Sales, Self Service, Customer Success, Partnerships, and Product to ensure our technology investments align with business objectives and drive measurable ROI. Your leadership will be critical in scaling our revenue operations as we grow, leveraging cutting-edge technologies including AI and automation to create competitive advantages.
You will own P&L responsibility for the revenue technology stack, making strategic decisions on technology investments, vendor relationships, and resource allocation. This is a high-visibility role requiring you to present to executive leadership on technology strategy, performance metrics, and business impact.
What You Will Work On
Strategic Leadership & Vision
- Develop and execute comprehensive revenue technology strategy aligned with company growth objectives
- Own annual technology budget and ROI metrics, making strategic decisions on technology investments
- Partner with C-suite executives to align technology roadmap with business strategy
- Lead strategic vendor relationships and negotiate enterprise-level contracts
- Present quarterly business reviews to senior leadership on technology performance and ROI
Team Leadership & Development
- Build, manage, and scale a revenue technology organization of 8-12 administrators, analysts, and specialists
- Develop talent pipeline and succession planning for critical technology roles
- Foster a culture of innovation, continuous learning, and technical excellence
- Lead cross-functional project teams involving multiple departments and senior stakeholders
Technology Strategy & AI Innovation
- Drive AI and machine learning initiatives across the revenue technology stack
- Lead advanced analytics and predictive modeling to improve forecasting, lead scoring, and customer segmentation
- Evaluate and implement emerging technologies including generative AI and automation platforms
- Establish data governance frameworks and ensure compliance with privacy regulations
- Partner with IT and Security teams on enterprise-grade technology architecture
Revenue Technology Ecosystem Management
- Oversee enterprise-level revenue technology stack including Salesforce, sales enablement platforms, and AI tools
- Design and implement complex system integrations across 15+ revenue technology platforms
- Establish technology performance metrics and SLAs, ensuring 99.5%+ uptime
- Lead digital transformation initiatives that drive measurable improvements in sales productivity
- Manage executive-level technology vendor relationships and strategic partnerships
Cross-Functional Partnership & Innovation
- Serve as primary technology advisor to Revenue Operations leadership and GTM executives
- Collaborate with Product, Engineering, Finance, and Legal teams on revenue technology initiatives
- Lead technology aspects of M&A integration and due diligence activities
- Identify and pilot emerging technologies that provide competitive advantages
- Drive automation initiatives that eliminate manual processes and reduce operational overhead
How You Will Do Your Work
All team members focus on aligning their behaviors to our core values:
- Strategic Leadership - You think strategically about technology's role in driving business outcomes, translating complex technical concepts into business value for executive audiences.
- Technology Innovation - You stay at the forefront of revenue technology trends, consistently identifying and implementing innovative solutions that drive competitive advantage.
- Data-Driven Decision Making - You make strategic decisions based on comprehensive data analysis and predictive modeling, with expertise in advanced analytics and AI/ML applications.
- Cross-Functional Collaboration - You build and maintain strategic partnerships across all levels of the organization, particularly with senior leadership in Sales, Marketing, Product, and Finance.
- People Development - You attract, develop, and retain top technology talent while fostering a culture of innovation and continuous learning.
Qualifications
- 8+ years of experience in revenue operations, sales technology, or related strategic technology roles at B2B SaaS companies
- 4+ years of experience managing and developing high-performing technical teams (8+ direct and indirect reports)
- Proven track record of leading enterprise-level technology transformations with measurable business impact
- Experience managing technology budgets of $2M+ annually with demonstrated ROI measurement capabilities
- Expert-level proficiency with enterprise CRM platforms (Salesforce) and advanced sales enablement technologies
- Experience with advanced analytics platforms (Tableau, Looker) and predictive modeling tools
- Proficiency in SQL, Python, or R for advanced data analysis and automation
- Strong background in AI/ML implementation within revenue operations environments
- Deep understanding of API integrations, data architecture, and enterprise system design
- MBA or equivalent advanced degree preferred, with strong business and financial acumen
- Experience presenting to C-suite executives on technology strategy and performance
- Deep understanding of B2B SaaS business models, revenue metrics, and growth strategies
- Experience supporting Product-Led Growth (PLG) and Self-Service revenue motions preferred
In addition, all team members focus on aligning their behaviors to our core values known as COGIS:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."
The base wage range for this position is targeted at $175,500 - $201,825 in our New York City office. Final offers may vary from those listed.
#LI-Hybrid #LI-KO1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Company Information
Location: New York, NY
Type: Hybrid