Enrollment Specialist

Enrollment Specialist
This is a contract opportunity.
This opportunity is located in Austin, TX.

About this Position
Join a dedicated team supporting critical healthcare operations as a Provider Enrollment Specialist. In this advanced role, you’ll be responsible for managing provider enrollment applications for Medicaid programs, ensuring timely and accurate processing, and delivering excellent customer service to healthcare providers. This is a fast-paced role where attention to detail, strong communication skills, and the ability to manage competing priorities are essential to success.

Job Responsibilities
• Professionally interact with healthcare providers and staff to address inquiries related to enrollment and file maintenance for Medicaid services (including dental, vision, ambulance, and physician providers).
• Process 100% of assigned applications and maintenance requests following documented work instructions and daily quota requirements.
• Identify application deficiencies, notify providers of incomplete submissions, and revise corrections based on audit findings.
• Respond to inquiries regarding application statuses and conduct phone outreach to resolve deficiencies.
• Meet or exceed a minimum quality score of 98% under the established Quality Assurance program.
• Provide recommendations to leadership on process improvement opportunities.
• Maintain strict confidentiality in accordance with HIPAA guidelines.
• Work overtime as needed to meet daily production demands.
• Perform additional duties as assigned.

Job Skills/Requirements
• High school diploma or equivalent required.
• Strong computer skills and ability to meet strict deadlines.
• Exceptional attention to detail and organizational abilities.
• Excellent written and verbal communication skills.
• Outstanding problem-solving and multitasking capabilities.

Additional Information
• Onsite in Austin, TX for training and 3 months (within 60 miles); remote for those over 60 miles
• Opportunity to support vital healthcare programs in a dynamic environment

Pay Range: $19-20/hour

YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.