Fast Facts

Join Hudl as a Competitive Support Representative, where you'll be the first point of contact for users, providing exceptional support via phone, email, and chat while helping them maximize their use of our sports technology.

Responsibilities: Respond to user inquiries, provide technical support, and help users effectively utilize Hudl products to enhance their sports performance.

Skills: Strong communication skills, empathy, problem-solving abilities, and a passion for sports technology.

Qualifications: Candidates should reside near Lincoln, Nebraska, or be willing to relocate; experience in customer service is a plus.

Location: This role is based in Lincoln, Nebraska, and requires 3 days in-office work.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $40,000 - $55,000.

We believe each moment in sports can change the plan, change the game and change lives. That’s why our mission is to build the world’s most powerful network of sports video and data to empower teams to make every moment count.

How? By hiring people around the world who want to help us support coaches, players, analysts, recruiters, teams, clubs and fans. Hudl customers use our products to capture video, analyze data, share highlights and a lot more. They stay ahead of the game with the latest technology and we help them achieve their goals.

Want to join us?

Hudl is changing the future of sports technology, our mission is to capture and bring value to every moment in sports. 

Thank you for your interest in joining Hudl! While our Support Representative roles are currently filled, we’d still love to stay connected.

By registering your interest, you’ll be the first to hear when an opportunity opens up. We look forward to reaching out when the time is right!

As a Support Representative, you'll work directly with our users, answering any questions they might have via phone, email and online chats. Our department works as a team, delivering game-changing support experiences for coaches, directors, analysts, athletes and fans.

Your responsibilities will include: 

• Thrive on the front lines. You'll be our users' first point of contact, answering calls and emails ranging from how-to questions to technical troubleshooting about all our products and features.
• Help teams and athletes win. Our clients come to us to enhance their game—you’ll make sure they know how to use Hudl in the best way possible.
• Listen. You’ll empathize with our users and respond with creative solutions.

This role will be based out of our headquarters in Lincoln, Nebraska, and require 3 days in office, so we’re only considering candidates who live near this location or are willing to relocate.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medicalinsurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Privacy Policy

https://www.hudl.com/jobs/hudl-applicant-and-candidate-privacy-policy