Client Care Coordinator

Home Helpers of Germantown • Memphis, Tennessee, United States • Full-time

$33,280

per year

Communication Organizational Skills Client Care care management Home care Flexibility Care Plan Caregiver Scheduling Client Visits Stress Management

Job Description

Benefits:

Competitive salary
Training & development
Flexible schedule

Support our home care agency with client care visits, assist in caregiver recruiting, and schedule coordination.
We’re looking for a compassionate, dependable Client Care Coordinator to join our growing home care team! This unique role is perfect for someone who enjoys variety and is eager to support both clients and caregivers. Ideal for someone who thrives in a dynamic, people-centered environment.
The Client Care Coordinator will assist in ensuring our clients are receiving the best possible care. They will assist in development of a Care Plan as part of the initial client intake session and keep it up-to-date as a result of subsequent client visits. They will participate in staffing decisions with the goal of optimizing both caregiver/client fit and completion of the Care Plan. They will also be available to cover shifts as needed for emergency situations and call-offs.

💵 $16–$22/hour
💵 Compensation: Paid for a set number of hours regardless of shift volume — just remain available and ready to assist.
🕒 Availability Required: 7:00 AM – 9:00 PM

We pride ourselves on offering a rewarding work environment with various benefits including:

Competitive compensation
Performance incentives
Career growth and learning opportunities

Responsibilities:

Assist in initial assessment and development of initial Care Plans during client intake meetings
Assist in maintaining Client and Caregiver information in scheduling software
Participate in staffing decisions for best suited caregiver
Visit client(s) as required
Backfill client shifts as needed for call-offs and emergencies
Attend staff meetings and training sessions as requested
Other duties as assigned

Qualifications:

Good communication, computer, organizational, and time management skills are essential
Must have prior care management experience
Must be able to work in a fast paced environment with minimal supervision, handle stress well, and be flexible
Maintain a professional appearance and demeanor
Good work ethic