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Virtual Call Center Agent

Good Samaritan Aurora Full-time
$30,000
per year

Job Description

We are seeking a Virtual Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls in a virtual call center environment. The Virtual Call Center Agent will provide excellent customer service, troubleshoot issues, and assist customers with their inquiries.

Responsibilities:

  • Handle incoming calls from customers

  • Make outbound calls to follow up on customer inquiries

  • Provide exceptional customer service

  • Troubleshoot and resolve customer issues

  • Update customer information in the database

Qualifications:

  • High school diploma or equivalent

  • Previous experience in a call center environment preferred

  • Excellent communication skills

  • Ability to multitask and prioritize tasks

  • Strong problem-solving skills

If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Virtual Call Center Agent!

Full time or Part Time

Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days., Working hours - Monday - Friday 9- 5, or flexible you can work anytime of your choice as long as working hours are completed

Company Information

Location: Sioux Falls, SD

Type: Hybrid