IoT Technical Project Coordinator

The role of Digital Buildings Technical Project Coordinator is to provide technical related coordination in the field of IoT technologies, Workplace technologies, applications, process, standards for FPC and our Clients. Working as a part of the FPC IoT Services Group, the role will be responsible for assisting & coordinating the delivery of projects and services to FPC’s clients in order to successfully fulfil the Scope of Work (SoW) outlined in the Agreement, Proposal or Engagement Letter between FPC and its Client, together with any other relevant client side documents such as Business Requirements Document (BRD), policies, standards and processes.  

The Digital Buildings Technical Project Coordinator represents FPC in delivering services to our Clients and when working with industry partners and suppliers, so will maintain the highest standards of technical and professional performance, and conduct themself with honesty and integrity at all times. 

In addition to client facing role and responsibilities, the Digital Buildings Technical Project Coordinator is expected to be an active member of the Digital Buildings Services team, to make a positive contribution to the development of the team and wider FPC business, working effectively with all FPC colleagues to successfully deliver projects and support FPC’s business objectives.

Key Responsibilities

The responsibilities for this role include, but are not limited to, the following:  

• Delivery of technical project coordinator services and projects for clients in accordance with the Proposal, Scope of Work (SoW) and/or Engagement Letter 

• Understand customer requirements and business objectives and work proactively with FPC, the Client and other stakeholders to meet and deliver them 

• Coordinate & assist with the delivery of projects and processes on time, to scope and budget as per Client requirements 

• Coordinate & assist with the production of RFPs, service delivery, technical and project related reports as required 

• Represent FPC in a professional manner internally and externally, and achieve a high level of customer satisfaction for all work performed

• Be an effective IoT Services team member, communicating with colleagues and working collectively to contribute to the development of Digital Buildings Services Group and the FPC business as a whole

• Build and maintain expertise, knowledge and understanding of industry trends, developments and initiatives

• Identify, develop, deliver and support opportunities for continuous improvement for FPC 

• Report to line manager, acting in accordance with their requests and direction and those of FPC management 

• Manage own workload, communicating and escalating any issues to line manager accordingly 

• Identify potential revenue opportunities for the FPC business line, communicate them to FPC management and, where required, support the business development activity for them 

• Act in accordance with all FPC employment policies and procedures, including FPC Employee Handbook, Health & Safety and Time and Expenses Reporting 

• Carry out any other duties reasonably requested by FPC Management

Experience and Qualifications

The Digital Buildings Technical Project Coordinator should possess experience and qualifications in the following: 

• Minimum 2 years technical project coordinator experience, preferably in IoT Solutions, Workplace technologies, Systems Integration and related technologies or related industries such as Architecture, Design or Construction 

• Proven track record in IoT related roles e.g. Coordinator, Technical, Designer or Engineer 

• Project Coordinator / Management Qualifications such as APM, PMP or similar

• Experience in working on projects using both Agile and Waterfall methods 

• Excellent Project Reporting, Risk and Issue Management and Communications Skills 

• Coordinating on Project Reviews and Lessons Learnt activities to feed into Continual internal and external improvement 

• Effective Stakeholder Management and communication skills, including attending project, client and team meetings, document writing and presentation skills 

• Experience working as part of a delivery team to help coordinate & manage the project from design to handover, including: 

  • Client requirements gathering and documentation 

  • Competitive Tender (RFP) Procurement 

  • SoW and Specification Development 

  • Process development including RACI, process and procedure 

  • Project proposal development, estimating and presentation 

• Experience and or qualification in Construction Projects and Contracting methods 

• Basic technical understanding in delivering digital / smart building and IoT technology projects, including some or all of the following: 

  • IoT Systems Integration design, development and implementation 

  • IoT Controls Systems 

  • Workplace Technologies 

  • Cybersecurity best practices 

  • IP Networking (IPV4, IPV6, Switching, Routing, DHCP, WiFi, Structured Cabling, etc.)

  • System Audits & Site Surveys 

• Competent using Google Suite and/or Microsoft Office software applications 

This role can be based in either the United States of America or Canada. It is a permanently home-based position; however, candidates must demonstrate flexibility to travel as and when required.