Lead Integrations Engineer

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

EVERSANA is currently seeking an experienced Lead MuleSoft Developer to architect and implement robust API integrations supporting Hub and Pharmacy programs within the Life Sciences industry. This role is critical to enabling seamless data flow across patient support systems, specialty pharmacies, healthcare providers, and partners to enhance access, adherence, and outcomes in patient journeys.

You will lead technical strategy and development efforts across EVERSANA’s connected ecosystem, providing integration solutions for B2B and B2C models in regulated environments. You will be joining a fast paced, supportive, growing, collaborative, and balanced team. You will be transparently communicating to all levels of the organization as well as to clients and partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Perform high-level analysis of the requirements and design for integrations between business systems within EVERSANA’s portfolio as well as our partner ecosystem, supporting B2B and B2C experiences.
• Build reusable artifacts, integration best practices standards, templates, libraries, custom connectors to be used by other team members.
• Experience with Anypoint platform setup identity management, Client management, Roles and access, environment, VPC, DLB, AWS Gateway, firewalls, network, cloud concepts etc
• Manage time expeditiously in a fast paced, growing, and continuously changing environment.  Be able to focus on delivery regardless of environmental distractions
• Analyze integration requirements for Life Sciences systems including CRM, HCP portals, Hub services, EHRs, and specialty pharmacy systems.
• Architect and implement API-led connectivity using MuleSoft for onboarding, benefits verification, enrollment, adherence, and fulfillment workflows.
• Design scalable integration solutions that comply with HIPAA, 21 CFR Part 11, and other healthcare data standards.
• Provide technical leadership and guidance on MuleSoft platform strategy, best practices, and governance.
• Create reusable artifacts (RAMLs, connectors, templates) tailored for Hub, Copay, PAP, and Pharmacy ecosystems.
• Oversee Anypoint Platform configurations: identity/client management, roles/access control, environments, VPC, DLB, cloud gateways, and network security.
• Develop and review Mule 4.x integrations including:
  • API and RAML design
  • Message routing, transformation (DataWeave 2.x), error handling, and batch processing
  • Java custom connector SDKs
  • MUnit testing and validation
• Lead the team’s technical deliverables, conduct code reviews, and enforce quality and compliance standards.
• Collaborate cross-functionally with business stakeholders, clinical services teams, and technical partners to capture and deliver integration needs.
• Implement and manage CI/CD pipelines (Jenkins, Maven, Git, Docker) ensuring secure and efficient delivery.
• Participate in Agile ceremonies, backlog grooming, and iterative planning aligned with regulatory and operational priorities.
• Document system flows, technical designs, integration specifications, and support handover processes.

EXPECTATIONS OF THE JOB:

• Enjoys working on multiple projects at a time 
• Be able to communicate at all levels of the organization
• Continuous learner and Team player 
• Strong communicator at all levels of the organization and to clients and partners
• Lead the team with empathy and collaborate effectively with global team. 

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• BS in Computer Science, Analytics, Business Intelligence, related field or equivalent experience
• Strong prior IT background as a developer, technical analyst, application support and or administrator
• Relevant experience in MuleSoft 6+ years with 3+ years of Integration Design
• Experiencing designing APIs and Databases
• Strong understanding of agile and waterfall project delivery methods

PREFERRED QUALIFICATIONS:

• Experience with Anypoint platform and developing integrations using Mulesoft strongly preferred.
• Health care (provider, pharmaceutical, and/or health plan) experience strongly preferred
• Basic understanding of TOGAF
• Cloud solutions experience

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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