Product Manager - Market Intelligence

Product Manager - Market Intelligence

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Location: US 

Type: Full-time

Vertical: Technology

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Summary

eClerx is on the lookout for a seasoned Market Intelligence Product Manager who embodies a rare combination of technical expertise and client-facing finesse. This individual will seamlessly bridge the gap between clients, industry experts, and our technical team. This is a strategic role that demands an individual with excellent communication skills, a deep understanding of technical complexities, and the ability to drive projects to completion with precision and efficiency.

Responsibilities

1. Product Implementation & Delivery:
   • Project Leadership: Take ownership of the entire product implementation lifecycle, from initial planning and design to final deployment and post-launch support. 
     • Work closely with our M&D customers to understand their pricing challenges 
     • Drive product requirements, customer research, and competitive analysis to innovate ahead of curve 
   • Technical Oversight: Lead the technical team in the development, testing, and deployment of the product, ensuring adherence to best practices and quality standards.
   • Custom Solutions: Work closely with clients to understand their unique requirements and tailor the product to meet their specific needs.
2. Client & Stakeholder Engagement:
   • Primary Contact: Act as the main liaison between eClerx and the client, ensuring clear communication, timely updates, and responsive support throughout the project.
   • Industry Collaboration: Engage with industry experts and thought leaders to stay abreast of the latest trends, ensuring our product offerings are cutting-edge and aligned with market demands.
3. Communication & Reporting:
   • Regular Updates: Provide regular, clear, and concise updates to senior management, clients, and other stakeholders on project progress, challenges, and next steps.
   • Documentation: Ensure that all project documentation is comprehensive, up-to-date, and accessible, including technical specifications, user manuals, and training materials.
   • Client Education: Develop and deliver training sessions for clients, helping them to understand the product and maximize its value.

Eligibility Requirements

• Experience:
  • 10+ years of experience in B2B SaaS product management
  • Experience of pricing intelligence and e-commerce analytics 
  • Strong domain expertise in competitive benchmarking and pricing strategies for M&D industry 
  • Experience of working with technology and data heavy products
  • Industry Expertise: Experience in managing client-facing projects, preferably in the tech or consulting sectors, with a proven ability to deliver complex solutions.
• Technical & Professional Skills:
  • Technical Acumen: Deep understanding of technical systems, software development processes, and product lifecycle management.
  • Leadership: Strong leadership skills with experience managing and motivating cross-functional teams.
  • Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative solutions.
  • Client Management: Proven experience in managing client relationships and expectations, with a track record of successful project delivery.

In the US, the target base salary for this role is $150K - $200K. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.

About eClerx

eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit www.eclerx.com  

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here