Director of Employee Relations

At Domino's, our office & field team members support the teams that make, bake, and take our delicious pizza.  

We’re better together by celebrating the diverse backgrounds and experiences each Dominoid brings to our workplace. We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible. If you have one or more of the skills listed below; please apply.  

Is the sauce in your veins? Join #TeamDominos today.  

The Director of Employee Relations will take a proactive approach in developing, deploying and owning a comprehensive employee and Labor relations strategy that ensures Domino's fosters a positive employee experience. As the Director of Employee Relations, you’ll bring your talents and expertise to lead a high-performing team of employee relations specialists and continue the development of positive Employee Relations function & practices across our Five (5) TUSA markets and all our 30 North American Supply Chain centers. You will foster a collaborative labor environment, promote positive employee relations, and ensure adherence to labor laws and internal policies. You will be capable of working successfully in a matrixed organization across diverse Lines of Business.

The Director of Employee Relations will bring a deep understanding of the US & Canadian labor relations landscape with an appreciation of how to build labor relationships strategy and put proactive employee relations efforts in place.

Main Responsibilities

Labor Relations Strategy and Proactive Engagement (30%)

• Develop and implement a comprehensive labor relations strategy to maintain a union-free environment and promote positive employee relations across both our TUSA and Supply Chain network
• Guide the translation of the labor relations strategy to various lines of business and ensure alignment with business strategies and US/CAN-specific regulations 
• Develop engagement strategies on labor, including robust training strategies to proactively address issues 
• Foster positive employee relations in close partnership with the HR Business Partners (HRBPs) 

Employee Relations COE Leadership and Issue Resolution (25%)

• Lead the Employee Relations COE, overseeing the implementation of a core strategy, process and execution of investigations of grievances and employee issues including but not limited to harassment, discrimination, policy violations and general performance concerns
• Build and manage a strong team capable of handling high-volume administrative tasks, transitioning these tasks from HRBP teams into the COE 
• Address unresolved day-to-day employee relations issues, ensuring follow-through past engagement surveys and team member feedback 
• Promote effective communications and issue resolution 

Risk Assessment, Mitigation, and Contingency Planning (20%)

• Develop and maintain a management system, including metrics and a risk assessment framework, to promptly identify and resolve engagement and union risks 
• Develop a contingency planning toolkit that includes preparing the organization on how to manage unionizing attempts 
• Create a plan and process for negotiating an agreement in the event of a successful unionizing campaign 
• Partner with the business to develop contingency plans for all high-risk locations or teams and ensure preparedness is regularly updated and maintained 

Guidance, Support, and Training (15%)

• Provide guidance and support to leadership on labor relations matters, including training and development programs to enhance employee relations skills 
• Monitor labor relations trends and developments, ensuring Domino's remains proactive in addressing potential challenges 
• Develop and conduct union training for employees and deliver general labor relations training for leaders, supervisors, and HR 
• Partner with legal and U.S. Operations to determine best practice sharing with our Franchisee system around positive employee relations and remaining union free

Legal Compliance and Cross-functional Collaboration (10%)

• Maintain knowledge of relevant labor laws and regulations, ensuring compliance in all labor relations activities as well as proactive business risk mitigation with changing labor laws
• Collaborate with legal counsel to mitigate potential legal risks by ensuring timely and thorough handling of employee and labor relations cases 
• Influence and build confidence across key stakeholders and partners to gain buy-in, support, and alignment 
• Foster close relationships with HRBPs, ER, Legal, business leadership, and other key partners 

• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred 
• Minimum of 7 years of experience in employee relations, labor or HRBP role, with prior union avoidance experience preferred 
• Prior experience in roles supporting hourly field or frontline team member organizations
• Proven track record in developing and implementing labor relations or talent strategies that promote a positive working environment with proven track record of driving results 
• Strong leadership skills with the ability to build and manage a high-performing team 
• Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization 
• Proven experience building out new organizations and gaining alignment across multiple diverse stakeholders
• Knowledge of how to streamline high-volume administrative tasks efficiently and effectively 
• Strong analytical and problem-solving skills 
• Able to travel up to 33% of the time. Travel schedule will fluctuate based on business needs.

Benefits: 

• Paid Holidays and Vacation    
• Medical, Dental & Vision benefits that start on the first day of employment 
• No-cost mental health support for employee and dependents 
• Childcare tuition discounts 
• No-cost fitness, nutrition, and wellness programs  
• Fertility benefits 
• Adoption assistance 
• 401k matching contributions    
• 15% off the purchase price of stock    
• Company bonus    

Physical Requirements

Work is performed in an office environment and requires the ability to sit for long periods of time while working on a computer. Must be able to travel via airplane.

All your information will be kept confidential according to EEO guidelines.