Provider IS Support & Educator

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Children's Wisconsin is seeking a Provider IS Support & Educator to join our team. The professional in this role serves as an education consultant on improvement projects associated with the Children’s Electronic Health Record (EHR). Facilitates training and supports Credentialed Trainer readiness to ensure new providers and incumbent staff are properly trained to use Children’s EHR. Duties include working on cross-functional project teams to analyze end-user performance support needs, and designing, developing and implementing solutions. Acts as a key contact and resource for providers related to hospital-related operations, issues, and questions. Within the department, duties include supporting template development and usage, supporting online learning strategy and processes, and helping department leadership plan and execute training strategy for Children’s

Location & Hours: Full-Time and onsite Children's Wisconsin Main Campus. This role is not remote.

Licensure, Registration and/or Certification

Epic credentialed in primary application preferred.

Education

Bachelor’s degree in healthcare related field, IS, or education.

Experience

Requires 1 year of experience in training

Knowledge / Skills / Abilities

• Exhibits guiding behaviors that reflect Children’s values and support our mission and vision.

• Excellent written and verbal communication, listening and analytical skills necessary to interact with internal and external customers required.

• Demonstrated ability to create, maintain and apply documentation templates to develop training deliverables.

• Understanding of and ability to apply change management principles to projects.

• Organizational skills to complete multiple concurrent tasks supporting a wide variety of programs and functions. 

• MS Office (Word, Excel, PowerPoint, Outlook) proficiency required.

Physical Requirements and Working Conditions

Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.

Preferred Job Requirements

Epic certification preferred or completion of Epic certification in primary job-specific application within 6 months of employment. 

Education

Experience in a pediatric healthcare environment preferred.

Experience

Previous program facilitation experience preferred.

Knowledge / Skills / Abilities

Advanced MS Office skills preferred.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: