Collections Associate

About the Organization

The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve.

We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions.

Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents – and our country – thrive

Position Summary

The Collections Associate will be responsible for contacting past due borrowers and collect delinquent amounts due, Automatic Debit (ACH) changes, send default letters and handle general inquiries. The ideal candidate will possess project management skills, effective communication skills (written and verbal), and excellent customer service skills including consistent communication and follow up with both internal and external stakeholders. The Associate will report to the VP of Loan Servicing and this is a hybrid position based out of the San Diego office.

Essential Responsibilities

·       Contact borrowers who are past due and collect past due funds.

·       Send default letters.

·       Refer seriously past due Borrowers to Vice President Risk Management and/or Sr. Portfolio Officer/Team Lead for assignment to Liquidation Analysts.

·       Initiate and coordinate automatic debit additions and changes with Borrowers through e-Trans and with the Central Servicing Agent (CSA).

·       Track and update post debenture purchase Loan/Note Modifications.

·       Track and update post debenture purchase Offers in Compromise.

·       Assist in the coordination of deferments.

·       Track and correspond with Borrowers, Obligors, and Guarantors regarding delinquent property taxes on assigned loans.

·       Coordinate with Servicing to resolve issues when possible.

·       Answer general servicing questions.

·       Order site visits through site visit vendor.

·       Train employees of job functions.

·       Ensure relevant Notes are entered in Ventures+, as well as various tabs updated.

·       Upload pertinent documents to Ventures/BMI. 

·       Bachelor’s degree and/or equivalent experience. Education level will be considered on a holistic basis considering both education and work experience

·       A minimum of 3 years direct collections experience is required. Experience in collection of small business loans is preferred

·       Proficiency with MS Office applications; Advanced Excel skills

·       Ability to prioritize, multi-task, and remain organized

·       Strong written and verbal communication skills

The salary range for this position is $25.27 - $30.00 an hour and is eligible for an annual incentive.

This role is hybrid and based out of San Diego, CA.

All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.

EEO: Momentus Capital is an equal opportunity employer and is fully committed to providing employment for qualified individuals, free from discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, pregnancy, childbirth or related medical conditions, or any other protected characteristic established by applicable law.