Program Manager, Engineering & Construction

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is searching for an experienced Network Implementation Program Manager to join our team!  The Network Implementation Program Manager is responsible for planning, scheduling, coordinating, and managing a wide variety of projects involving the construction of ISP and OSP facilities, buildings, road moves, etc. As Network Implementation Program Manager you will oversee the construction process from conceptualization to completion including the oversight of engineers, construction supervisors, contractors, various trade workers and project managers. You will also monitor and manage quality and completion of work and resolve issues and accurately report on the progress of a project while providing updates to databases as applicable, e.g., FTTx, CDFS, AFOR, and GPON. 

This is an extremely fast-paced work environment and accessibility is expected to be 24x7x365. 

As a Network Implementation Program Manager your responsibilities will be: 

• Aerial and underground inspections and audits of contractors performing inspections, corrections, and foreign pole transfers in accordance with the NESC, and Brightspeed standards
• Developing, trialing, and implementing new processes, process documentation, web applications, and field software involving NESC inspections and corrections, and pole transfer work 
• Assigning and dispatching work to contract inspectors via email or through online database applications, with the ability to assist the contract inspectors in resolving NESC or FPT complex issues 
• Training contract personnel in the accepted aerial plant inspection and correction methods used by Brightspeed, as well as the associated field software applications 
• Understanding the NJUNS database, JRM, JRM Collect, JRM Notify, BidMaster and SAP 
• Working with Microsoft Word, and PowerPoint and being proficient/comfortable with Microsoft Excel to include the development of forms, the use of internal and external hyperlinks, as well as simple functions and their structure (i.e. COUNT, COUNTIF, SUBTOTAL, SUM, etc.) 
• Understanding the current Brightspeed RUS coding as well as the ability and desire to continuously learn new systems and applications 
• Understanding the NESC, OSP construction techniques, telecom industry OSP best practices, and overall maintenance of a safe job site with the ability to determine cost effective solutions to bring into compliance complex aerial cable problems 
• Working with other team members to assure timely completion, quality work and safe working practices throughout the labor and billing cycle 
• Supporting Brightspeed beliefs and supporting behaviors while working with team members across several disciplines including Business and Consumer, Network Services, various customer groups including homebuilders, general contractors, and sub-contractors 
• The selected candidate will possess strong leadership and decision-making skill 

WHAT IT TAKES TO CATCH OUR EYE:   

• Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree  
• Ability to travel as much as 30%-40% 
• A valid driver’s license, with a satisfactory driving record. MVR check will be required 
•  Minimum 5 years’ experience in OSP telecommunications construction or operations with at least two of those years working with the NESC, or equivalent education and experience 
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)  
• Ability to delegate work 
• Ability to manage multiple priorities under tight deadlines 
• Ability to build relationships with other departments and vendors 
• Ability to manage both capital and expense budgets 
• Comprehensive knowledge of construction practices and procedures, including underground, buried and aerial construction of copper and fiber facilities; Central office configurations and routing switching 
• Previous experience with supervision of projects, or project management. 
• Proven experience reading blueprints and schematics 
• Proven experience and knowledge of building codes and relevant laws to ensure the project is in compliance with building standards and regulations 

#LI-RM1

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice