Administrative Assistant

Description

Summary

• Augustine Casino is seeking a highly organized and detail-oriented Administrative Assistant to support our F&B and Executive team. The successful candidate will be responsible for managing administrative tasks and ensuring the smooth operation of daily activities within our casino departments by providing administrative support to management.

Responsibilities

• Performs general administrative duties such as filing, answering phone calls, and responding to emails. 
• Acts with integrity, honesty, and knowledge that promotes the culture and values of Augustine Casino. 
• Creates a positive work environment utilizing good communication, teamwork skills, and willingness to work with others. 
• Develops and maintains a team-oriented approach by modeling active participation, fostering collaboration, recognizing, and rewarding the efforts and successes of individuals and teams. 
• Effectively resolves conflicts or escalates to management as appropriate.
• Follows through on commitments while performing job responsibilities in a manner consistent with the values of Augustine Casino. 
• Uses resources effectively and efficiently while implementing strategies to increase revenue and reduce operational expenses.
• Seeks to provide services that exceed guest expectations by anticipating and responding to guest/Team Member needs, measuring guest service, developing action plans to positively impact service satisfaction and integrating a “best in class” focus into daily routines.
• Assists in scheduling and coordinating events. 
• Ability to follow and administer operating policies and procedures along with following all Health Department regulations.
• Manages and maintains accurate records of Team Member schedules and time off requests in Paylocity.
• Maintains confidential information with great sensitivity, good reasoning abilities, sound judgement, and resourcefulness.
• Maintains a calm demeanor during peak periods of high volume. 
• Supports all new hire processes of screening applicants, scheduling interviews, processing paperwork for all F&B staff.
• Assists with payroll, proper tips reviews, scheduling, and on-boarding new hires. 
• Performs cash handling skills & assist in new hire training and ongoing positive reinforcement of successful performance with respectful and encouraging coaching. 
• Monitors staff to ensure they are following proper procedures, uniform, and guest service standards. 
• Anticipates business needs by constantly evaluating supplies, inspecting equipment and reporting maintenance issues to management. 
• Supports the management and maintenance of food and beverage supply inventory.
• Supports F&B Receiver to coordinate with vendors and ensure timely and accurate delivery of supplies. 
• Prepares and maintains records of orders. 
• Prepare meeting agendas; attend meetings to take minutes; scheduling future meetings as directed.

Requirements

Qualifications/Education/Experience

• High school diploma or equivalent. 
• 3+ years of experience in an administrative or related role. 
• Restaurant outlet experience is highly preferred.
• Excellent organizational and time management skills. 
• Strong attention to detail. 
• Proficient in Microsoft Office Suite. 
• Must have basic math, computer skills and Point of Sale (POS) knowledge.
• Excellent written and verbal communication and interpersonal skills. 
• Must be able to multitask with strong organizational skills.
• Ability to work independently and as part of a team. 
• Must be able and willing to work a flexible schedule to include evenings, weekends and holidays.
• Capacity to collaborate with executives and teams on a range of projects. 

Note

This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position.

If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled.

Indian Preference Policy

Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.

Equal Opportunity Employer

Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.